Groupon misdelivered and won’t send me my orders.

GetHuman1843389's customer service issue with Groupon from December 2018

3 views | 130959 similar | 0 following
Help with my Groupon issue
GetHuman1843389's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1843389 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1843389 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1843389's own words
I can’t talk to any body at Groupon and I can’t find any way to correct my account address. I get charged correctly, but never receive my orders as they are shipped to an old address. ***********************************Order numbers above we’re delivered to the wrong address. The correct address is: *David L. Deming***** Pine Forest Lane *Saint Charles, MO *******I would like my merchandise which I imagine was returned. UPS said I might check with other carriers as they can’t help me. I need to post this incident on Facebook and Utube so others can find out about Groupon. It’s disheartening. Thanks for anything you can do to help. I guess another step I can take is to send a letter to the CEO of Groupon if their listed address isn’t bogus too.
They could resend my order and change my account address to *David L Deming***** Pine Forest Lane*Saint Charles, MO *****
I am now ordering nearly everything off the Internet and learned about Groupon from hundreds of Facebook friends and so got on Groupon’s mailing list (for emails).
I went to their help desk twice and finally emailed to what I guess was tech support as they don’t have a customer service email. The person whom responded didn’t read everything and said my address was the address to which they shipped my orders (the wrong address). It is so frustrating that no one there will listen or even read complaints correctly. They don’t seem to care about loosing customers
How GetHuman1843389 fixed the problem

We are waiting for GetHuman1843389 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1843389 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1843389
Dec 27th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 130959 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1843389 started working on this issue
Dec 27th, 2018 8:44pm
GetHuman1843389 indicated the issue is not fixed yet.
Dec 27th, 2018 8:51pm