********** you say you refunded me but that account is closed so I don't know how tha...

GetHuman-katalacw's customer service issue with Groupon from December 2018

4 views | 128336 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-katalacw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-katalacw's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katalacw will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-katalacw can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-katalacw may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-katalacw's own words
********** you say you refunded me but that account is closed so I don't know how that is possible your customer service is a joke. You can't afford to hire people who speak English who can be of better service to your customers? He was looking right at my order and asked me for a confirmation number that's a stall tactic so he could hang up on me because he didn't know how to help me from the script that has happened to me * times at least furious. where did my refund go? AND my $**.** voucher * What about the other groupon's Expired the one because you customer took *year to get back to me about classes for my son and still he redeemed my voucher when I went to sign him up but never rendered service, movie tickets code can't access it. Osaka is running same deal and I can't use my expired groupon's

GetHuman-katalacw did not yet indicate what Groupon should do to make this right.

How GetHuman-katalacw fixed the problem

We are waiting for GetHuman-katalacw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-katalacw fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-katalacw
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 128336 others
0 customers following this

Timeline

GetHuman-katalacw started working on this issue
Dec 23rd, 2018 7:13pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies