I purchased at least * items from monogram hub. All * were “sterling silver”. I gave...
GetHuman-mrsjws's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-mrsjws's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mrsjws got the right customer help using our suggestion.
The issue in GetHuman-mrsjws's own words
I purchased at least * items from monogram hub. All * were “sterling silver”. I gave * necklaces as gifts on Sunday late morning. By early evening they, all *, were tarnished. I’m so embarrassed. I would like these necklaces redone in a way that will not turn color hours after I Gabe them. None of them had been submerged or exposed to water or anything other then being worn. I have * more anklets that I have yet to give, but now I’m worried the same thing will happen. This was exactly the gift I was looking to buy. When I’m told that it is made of sterling silver, I would expect better results. I’m really very upset. I emailed the company immediately and have yet to get a response of any kind. *I hope this can be resolved. *Thank you, *Jamie
GetHuman-mrsjws did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mrsjws fixed the problem
We are waiting for GetHuman-mrsjws to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.