I purchased at least two groupon deals already from Castrol Lube Express, one is expir...
GetHuman-monzerim's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-monzerim's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-monzerim's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-monzerim will want to follow the link below to head to their help center. We will check on GetHuman-monzerim later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-monzerim's own words
Cancel my transaction and get refund ... I purchased at least two groupon deals already from Castrol Lube Express, one is expired and one is going to expire this February ****. I used to use their Groupon without any hazel before (you could check it from my list). However, this time, the personnel is charging me additional $** from what I purchased from your Groupon. The reason I buy this is to get a deal. Now, it seems they will be more expensive than any other place as I will spend at least $** for a regular oil that they are going to use for my car.**In this regard, being a loyal customer of Groupon, I would like to refund all the payments that I have bought from you... under the Castrol Lube Express.**I have a Voucher Number ******** which is going to expire February *, **** and Voucher Number ******** which expired last year (I was not able to use it because of the same issue).**In this regard, please send me a refund for this for the interest of our long time transaction.**Thank you.**Anonio Ramirez
they are lot more expensive than any known oil change company even with Groupon deals
Get my refund
I have an issue with Groupon too
How GetHuman-monzerim fixed the problem
We are waiting for GetHuman-monzerim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.