purchased beer connoisseur magazine with free hat for a Xmas gift, order kept kicking o...

GetHuman-ddiangel's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddiangel will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ddiangel can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ddiangel's own words
purchased beer connoisseur magazine with free hat for a Xmas gift, order kept kicking out my email telling me it was already in use and that I had an account already??? I tried my business email and the same error. I reached out to the magazine about the free hat link and I have not go a satisfactory answer, just that they can't help me with the account set-up??? now i'm getting emails on both my personal and business email addresses but still no hat info?.... They're customer service is very vague and does not answer the questions asked.. If I can't get this resolved then I would rather have a refund.**Is this something you can help me with?**I got the subscription on sale & paid $**.** after coupon code..

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Groupon

Customer service issue
Reported by GetHuman-ddiangel
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 127875 others
0 customers following this

Timeline

GetHuman-ddiangel started working on this issue
Dec 22nd, 2018 9:15pm

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