purchased beer connoisseur magazine with free hat for a Xmas gift, order kept kicking o...

GetHuman-ddiangel's customer service issue with Groupon from December 2018

2 views | 127875 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-ddiangel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ddiangel's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddiangel will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ddiangel can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ddiangel may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ddiangel's own words
purchased beer connoisseur magazine with free hat for a Xmas gift, order kept kicking out my email telling me it was already in use and that I had an account already??? I tried my business email and the same error. I reached out to the magazine about the free hat link and I have not go a satisfactory answer, just that they can't help me with the account set-up??? now i'm getting emails on both my personal and business email addresses but still no hat info?.... They're customer service is very vague and does not answer the questions asked.. If I can't get this resolved then I would rather have a refund.**Is this something you can help me with?**I got the subscription on sale & paid $**.** after coupon code..

GetHuman-ddiangel did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too
How GetHuman-ddiangel fixed the problem

We are waiting for GetHuman-ddiangel to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I was shopping on groupon for xmas gifts not ready to purchase at this time. I w...I ordered a ** month gift subscription on Groupon for Real Simple Magazine. The g...Placed an order with Qualtry for hat and matching scarf. **this was supposed to b...I purchased a Groupon for Bark magazine as a gift for someone. They have not rece...I bought * groupons for * qualtry hats and gloves. I purchased the hats with the...Purchased Massage as Gift for Xmas for my daughter. There was no option to purcha...I need to change an order to make it a gift for Xmas.I saw a groupon for free beers and £.**.** delivery as sample box of beers. I h...Thanks for your help! Purchased a Groupon on Mother's Day for Beer of the Month Club...I did not deliberately purchase Xmas Bingo groupon but must have accidentally cli...
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ddiangel fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-ddiangel
Dec 22nd, 2018 - 3 years ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 127875 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-ddiangel started working on this issue
Dec 22nd, 2018 9:15pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies