I had several small packages come to my home torn and empty. They were put in a clear b...

GetHuman-bevjbo's customer service issue with Groupon from December 2018

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The issue in GetHuman-bevjbo's own words
I had several small packages come to my home torn and empty. They were put in a clear bag with apologies for the damage done by the postal sorters, they assume, and saying that they are not responsible for replacement or refund costs! I’ve gone through all my paperwork with Groupon to see what I ordered and never received that would fit in those small packages. I think it would be a black leather phone case, * tempered glass screen covers for our phones, one magnetic phone case, two other cell phone cases that were like shock absorbers and the last thing I believe was a pink*white iPhone cord charger that was more durable than the one I have now! Please help me solve this problem! I’m so extremely stressed because I’m handicapped and can’t leave my room to help with this stuff! If at all possible I would love a refund on everything except the cord charger which I would love to actually have!

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Groupon

Customer service issue
Reported by GetHuman-bevjbo
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 127835 others
0 customers following this

Timeline

GetHuman-bevjbo started working on this issue
Dec 22nd, 2018 8:30pm