A friend and I booked the Greece Getaway Trip for * days. The trip was leaving from New...

GetHuman-hgrady's customer service issue with Groupon from December 2018

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The issue in GetHuman-hgrady's own words
A friend and I booked the Greece Getaway Trip for * days. The trip was leaving from Newark to Athens (Emirates Airline) on November **th at **:** pm. My friend and I live in Raleigh, North Carolina so we arranged a flight from RDU to Newark (with United) so we could then make the arranged flight from Newark to Athens. *As we were pulling into the RDU airport, we received notification that the flight from RDU to Newark was cancelled due to winter storms, which meant we were not able to make the flight from Newark to Athens. *United was not able to help us since the flight was cancelled and told us to talk to Emirates or the travel agency the trip was booked through (Affordable World). We called both and the only option we were given was to drive to Newark ourselves and then buy another ticket from Newark to Athens once we got there...which we didn't do because we could not afford a whole new ticket. *So long story short, we lost out on our trip AND the money we paid for the trip through Groupon. We are not ok with this because the cancelled flight from RDU to Newark was out of our control. We would either like to be reimbursed for this trip or be able to take another (same price and*or location) trip at a later date.
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Customer service issue
Reported by GetHuman-hgrady
Dec 3rd, 2018 - 2 mons ago
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GetHuman-hgrady started working on this issue
Dec 3rd, 2018 3:57pm