NEED TO CHANGE DELIVERY ADDRESS FOR CHRISTMAS GIFT!!!
GetHuman-amhnqk's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman-amhnqk's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amhnqk will want to follow the link below to head to their help center. We will check on GetHuman-amhnqk later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-amhnqk may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-amhnqk's own words
Contact Customer Service to see if delivery address can be changed. ... I placed an order on ***** (*****-******-******). The confirmation states one item will arrive in *-* weeks. Tracking states it will ship *-** days after ordering.**Since the item has not been shipped, is it possible to change the shipping address so it will be delivered to the recipient prior to Christmas? ***Please call me to resolve. Your Customer Support web page is broken (*missing en*US 'js.modules.web*****.customer*support' translation*), so I cannot get an email address or start a chat.
The Customer Support page has an error and I cannot contact Groupon.
Please call me at ***-***-**** and let me know if the delivery address can be changed. If so, I will provide the new address.
I have been a happy customer since ****.
Tried to contact Groupon by phone and via the Customer Support page. The page has errors and does not provide an email address or chat.
I have an issue with Groupon too
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