I bought three massages for my family. The massage spa was friendly until I mentioned w...

GetHuman1675193's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1675193's own words
I bought three massages for my family. The massage spa was friendly until I mentioned we had a Groupon. They said they only take one Groupon per day and tried to tell us to buy a massage with them for $* more*per massage and cancel our Groupons. It was an uncomfortable situation. We told them we would like to go ahead and use one voucher that day for my mother n schedule for my sister and myself on a different day but she wasn’t very responsive and acted like she did not understand us. We never got another massage at that location because Groupon massages are not preferred*welcomed there. I do not want to go back to this spa and would like to request a refund on the two remaining massage voichers.
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Customer service issue
Reported by GetHuman1675193
Dec 2nd, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman1675193 started working on this issue
Dec 2nd, 2018 9:01pm