To whom it may concern:**Please know I am very disappointed with my order from Groupon...

GetHuman1673788's customer service issue with Groupon from December 2018

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The issue in GetHuman1673788's own words
To whom it may concern:**Please know I am very disappointed with my order from Groupon and I am frustrated with the fact that it is impossible to talk with anyone in person regarding my issue.**What went wrong?**. I received the wrong item from what i ordered. The order clearly says that i wanted Hunter green in the comforter set that i ordered.***. The product was shipped very inappropriately. I received it set out in the rain not even shipped in an enclosed box but wrapped in clear plastic.***. I am very disappointed with Groupons customer interface. All i wanted to do was to explain what happened with my order and Groupons number simply gives you an automated message and then tells you goodbye in two languages. Not very good for customer satisfaction.**How can groupon fix the issues:**. I would really like to speak to someone so that they can explain to me the process of returning an item and getting the correct item that i ordered.**. If this is not possible simply refund my money.**Name: Eric Redmond*Phone: ***-***-******Order*****-******-******
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Customer service issue
Reported by GetHuman1673788
Dec 2nd, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman1673788 started working on this issue
Dec 2nd, 2018 4:26pm