Hello so I bought a Groupon yesterday for Banana Republic and normally don’t but from t...

GetHuman1670255's customer service issue with Groupon from December 2018

102140 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1670255's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1670255's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1670255 will want to follow the link below to head to their help center. We will check on GetHuman1670255 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1670255 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1670255's own words
Hello so I bought a Groupon yesterday for Banana Republic and normally don’t but from this store but because of the deal felt was worth it but when trying to use Groupon code the discount on the transaction given was only for the $** I paid not the offer of $**. Can someone help me with this please as I’m a long time customer of Groupon and rarely have had any issues but Now have two as I also have not received one of two orders placed on wine-umbrella bottles. These are cheap and only ordered and missing * but still was expecting to use these as gifts and when checking status says delivered when it hasn’t been. Please also assist me with this. Thank you! Please use email I’m providing as my daughter ordered the items for me at the email *****@***.com) but one below is best to receive and respond to emails- thank you.
GetHuman1670255 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1670255 fixed the problem
We are waiting for GetHuman1670255 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1670255 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1670255
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 102140 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1670255 started working on this issue
Dec 1st, 2018 9:33pm