We have a groupon voucher which has expired - we have been out of the country over the...

GetHuman-annaburn's customer service issue with Groupon from December 2018

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The issue in GetHuman-annaburn's own words
We have a groupon voucher which has expired - we have been out of the country over the last few weeks and this was overlooked. We have read all your T and Cs which state that it is still possible to redeem an expired groupon. The promotional value of the voucher is still valid. We are very sorry that this has happened but we are keen to redeem the voucher straight away. We have contacted the merchant and they are more than happy to let us use the voucher. I have emailed Martin Lewis’ website and they say that Groupon should help us. We have never had this happen before and we would like to think that Groupon will help us. This was a birthday present from my husband’s daughter to her Dad after a difficult year - it will be a shame to waste it.
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Groupon

Customer service issue
Reported by GetHuman-annaburn
Dec 1st, 2018 - 6 mons ago
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GetHuman-annaburn started working on this issue
Dec 1st, 2018 5:41pm