We have a groupon voucher which has expired - we have been out of the country over the...

GetHuman-annaburn's customer service issue with Groupon from December 2018

101804 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-annaburn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annaburn's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annaburn will want to follow the link below to head to their help center. We will check on GetHuman-annaburn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-annaburn may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-annaburn's own words
We have a groupon voucher which has expired - we have been out of the country over the last few weeks and this was overlooked. We have read all your T and Cs which state that it is still possible to redeem an expired groupon. The promotional value of the voucher is still valid. We are very sorry that this has happened but we are keen to redeem the voucher straight away. We have contacted the merchant and they are more than happy to let us use the voucher. I have emailed Martin Lewis’ website and they say that Groupon should help us. We have never had this happen before and we would like to think that Groupon will help us. This was a birthday present from my husband’s daughter to her Dad after a difficult year - it will be a shame to waste it.
GetHuman-annaburn did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-annaburn fixed the problem
We are waiting for GetHuman-annaburn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-annaburn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-annaburn
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 101804 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-annaburn started working on this issue
Dec 1st, 2018 5:41pm