Hello - I brought a groupon voucher for some filler treatment at Greenleaves dental pra...

GetHuman1660425's customer service issue with Groupon from November 2018

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The issue in GetHuman1660425's own words
Hello - I brought a groupon voucher for some filler treatment at Greenleaves dental practise in March - I then discovered I was pregnant and wasn’t able to have the procedure. I contacted the dental practise in June asking if the voucher could be extended as it expired in July - they said absolutely - I’ve now tried to book the appointment and they’ve said the voucher has expired - and I need to speak to you directly about redeeming it ... are you able to help at all? *I feel a bit concerned as I did double check with the surgery beforehand that I wouldn’t lose out on this deal - I have the email trail available. They didn’t explain at the time that I needed to give them the code in order to validate my purchase. *Look forward to hearing from you **Nadia
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Customer service issue
Reported by GetHuman1660425
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1660425 started working on this issue
Nov 30th, 2018 3:09pm