Expired order (Purchased Go San Fransisco Card Received old purchased date pass expiry date)

GetHuman-sara_isa's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman-sara_isa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sara_isa will want to follow the link below to head to their help center. We will check on GetHuman-sara_isa later to make sure it's all set or try to help escalate.
The issue in GetHuman-sara_isa's own words
I ordered * Go San Fransisco Cards. When I redeemed the cards, it was indicated the card will expired one year after the purchase date if not activated. The purchase date on the card was June **, **** and now is already pass one year and I can't activate it yet until I get to the destination. Are these cards still valid to use?***If I provide my account info and billing address here, will this be visible to other Groupon visitor?
No explanation on what to do if the purchase date is already expired, whether the cards can be used or not -- or what to do with it. And I can't call anyone in Groupon through phone or live chat is not working.
Providing the info whether the card that I purchased can still be used.
I'm new to groupon. I expect easier way to contact customer support. The link or the instruction can get pretty confusing.
I'm about to call my smart destination company today, to find out as well.
I have an issue with Groupon too
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Groupon

Go San Fransisco Card
Customer service issue
Reported by GetHuman-sara_isa
Nov 25th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 8 customers so far
Similar issue to 93752 others
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Timeline
GetHuman-sara_isa started working on this issue
Nov 25th, 2018 11:20pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:42pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:51pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:52pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:53pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:54pm
GetHuman-sara_isa indicated the issue is not fixed yet.
Nov 26th, 2018 1:54pm