Susan Johnson**:** PM (** minutes ago)*to Groupon** Disappointment groupon ...Jece* p...

GetHuman-sarosejo's customer service issue with Groupon from November 2018

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The issue in GetHuman-sarosejo's own words
Susan Johnson**:** PM (** minutes ago)*to Groupon** Disappointment groupon ...Jece* paid **.** for all over color and deep conditioning. Ended up with orange tint and uneven color as well as very defensive beautician. Jece left the salon while my hair was processing. I asked for blond but when conditioning was done hair was orange*blond. I felt hesitant about going back for a fix due to how harsh color treatment is on hair as well as fear of defensive beautician making the fix worse. I now have purchased the following: Paul Mitchell * orders went through in error. LeCharme order to get style and color I wanted from groupon beautician Jece. I am hesitant but would like to redeem LeCharme in hopes they can help with current hair color. Total amount I have paid to get new style is way more than I can afford. I ask for help and communication.**There are several other orders made on Groupon from *****-***** that I need to cancel. I do not have the money to pay for these items as it would cause a hardship for my budget. I truly appreciate any attention and timely response. *Thank You,*Sue Johnson**I would appreciate a call back to resolve amount purchased ** hours prior as well as any advice for prior purchases. phone Sue at ***-***-****,******@***.com

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Groupon

Customer service issue
Reported by GetHuman-sarosejo
Nov 25th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 93599 others
0 customers following this

Timeline

GetHuman-sarosejo started working on this issue
Nov 25th, 2018 8:01pm

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