I just made an order * Novadab *One, Two, Three, Four, or Five Holiday Cheer Drop Neckl...

GetHuman1545866's customer service issue with Groupon from November 2018

39 views | 83614 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1545866 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1545866 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1545866's own words
I just made an order * Novadab *One, Two, Three, Four, or Five Holiday Cheer Drop Necklace and Earring Sets from Novadab (Up to **% Off)*Purchased: Nov **, *****Qty: **Status: Can be edited until Nov **, ******HOWEVER this order can only be redeemed one by one. No problem except the vendor want to charge $*.** for each shipment (all going to the same place) I want to cancel this order but your site will not allow me to do this. So far I've only viewed one voucher and if I have to get stuck with that fine --- but I want the other * vouchers cancelled!!! This "deal" is no deal -- it's a shipping scam. I know I can send all * necklace sets via priority mail in a small box for $*.**. People are not stupid!!! Please help process my refund asap

GetHuman1545866 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1545866
Nov 12th, 2018 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 83614 others
0 customers following this

Timeline

GetHuman1545866 started working on this issue
Nov 12th, 2018 5:30pm

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