I want my money back and I want Groupon to be more efficient in advertising legitimate businesses
GetHuman-annieing's customer service issue with Groupon from November 2018
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The issue in GetHuman-annieing's own words
Buying lip filler at a fraud place and didn't receive legit product ... I had recently bought a Groupon for a lip filler to a place that has bad reviews. Although Groupon scored this place with a * *** star rating, most of these reviews talked about the clinic "Cosmetic Laser Beverly Hills" to be a fraudulent business. This clinic has named their business under many names on Groupon. (E.G. ReNu Beauty" and the addresses lead to the same clinic. **Groupon does not do a good job at screening business that have DECENT - GOOD ratings. They allow business who have bad reviews to name them under different aliases to get people to buy the Groupon to the same fraud place. **I want Groupon to start screening these illegitimate business better and get my money back. A company who's earnings sum up to ** million dollars gets those numbers because they can't filter out bad businesses. **I can say for sure this is bad ethical business practice and Groupon being a multi million dollar company should have better and higher expectations. This is just bad business practice and won't bode well for them if this keeps up.
The clinic had bad reviews and different aliases.
They could start screening business by reading reviews. Investigating on business who name themselves under different business names and prevent people from buying their Groupon so that they won't be able to cover up bad reputation.
I love being able to save money and Groupon is an amazing third party website for purchasing inexpensive activities and product.
I have complained to the clinic but no one returned my calls. I've decided to file a complaint though the BBB and hire a medical malpractice attorney to investigate the clinic's doctors, aestheticians and RNs to see real and legitimate licensing. i want Groupon to give me my money back for being liable and unable to filter out these horrific reputable businesses
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