we booked our experience through mouse trap escape room in Ybor City Florida and ** min...

GetHuman1347440's customer service issue with Groupon from October 2018

4 views | 69673 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1347440 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1347440 can let us know if they help or not.
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Before contacting them, items GetHuman1347440 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1347440's own words
we booked our experience through mouse trap escape room in Ybor City Florida and ** minutes before we were supposed to show up for the appointment they canceled with an email stating that Groupon will refund our money there was no explanation why they canceled they just canceled of course we were in the area and went to the place since we drove quite a ways to get there and found that the whole building was locked up solid there was nobody answering the door we stood outside for ** minutes and knock on the door ring the doorbell beat on the windows and nobody answered or showed up to tell us anything I would like to get a full refund since apparently mousetrap is no longer existing after next weekend

GetHuman1347440 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman1347440
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 69673 others
0 customers following this


GetHuman1347440 started working on this issue
Oct 15th, 2018 2:08pm

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