Booking reference number : (*****-******-******)*I have purchased a * day return coach...
GetHuman1337353's customer service issue with Groupon from October 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1337353's own words
Booking reference number : (*****-******-******)*I have purchased a * day return coach trip and ferry crossing to Bruges for * people departing on ********.*The problem is that the coach pick up points are all London onwards which is impracticle for us to get there as we live in Rugby. *As far as I was aware I thought Groupon uses your area code to give you deals in your area and imagined the departure points would be somewhere in the West Midlands as it did not state the departure points before I booked the trip.*I would appreciate it if you could please refund the purchase from my card and I will look for a more appropriate departure point on another trip with yourselves. **Regards, **Tom Chamberlain*** Market Street, Rugby, Wawickshire, CV** *HG**Mobile : ************Email : *****@***.com
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