Ho prenotato e pagato tramite Groupon un soggiorno presso nicotel bisceglie. Per prenot...

GetHuman1337335's customer service issue with Groupon from October 2018

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The issue in GetHuman1337335's own words
Ho prenotato e pagato tramite Groupon un soggiorno presso nicotel bisceglie. Per prenotare comunicai i codici. Successivamente, annullai la prenotazione, per un lutto in famiglia e spostai il soggiorno a data da destinare. Con consenso favorevole della struttura. Ad oggi L albergo mi richiede i codici che io non ho pi*, previa annullamento del coupon. Ho mandato loro il nun di ordine e il pagamento effettuato. ( * L unica cosa che ho recuperato dal mio account). Io purtroppo non ho pi* le mail intercorse ma so per certo di aver dato a loro i codici. Diversamente non mi avrebbero fatto prenotare. Vi sarei grata se mi rimandate i codici o mi aiutate a fare la prenotazione.Non mi sembra giusto perdere ***€ senza aver usufruito per quello che ho pagato Grazie
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Customer service issue
Reported by GetHuman1337335
Oct 13th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1337335 started working on this issue
Oct 13th, 2018 9:41am