Purchased two groupons for half moon bay. Sea horse ranch. However something came up an...

GetHuman1335738's customer service issue with Groupon from October 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1335738's own words
Purchased two groupons for half moon bay. Sea horse ranch. However something came up and we will not be able to go this weekend and it gets colder after this weekend. Need a refund
GetHuman1335738 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1335738
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 68786 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1335738 started working on this issue
Oct 12th 11:14pm
GetHuman1335738 indicated the issue is not fixed yet.
Oct 14th 2:42am
GetHuman1335738 indicated the issue is not fixed yet.
Oct 14th 3:39am
GetHuman1335738 indicated the issue is not fixed yet.
Oct 15th 8:10pm