I purchased a groupon for a massage last year and was assaulted in the massage. I email...

GetHuman-aroderi's customer service issue with Groupon from October 2018

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The issue in GetHuman-aroderi's own words
I purchased a groupon for a massage last year and was assaulted in the massage. I emailed repeatedly and requested a phone call but Was asked to email the details of what happened several times despite writing that I wanted to speak to a person. It was unbelievably insensitive and I was under a tremendous amount of stress. I was never refunded. The groupon for the massage remained on groupon. Today, a year later I was contacted by a detective because another woman reported the same incident with the same masseuse. Felony charges are being brought against this man in both cases. Groupon essentially made me pay to be harmed and I want my money reimbursed, and I demand an apology for the way you handled this, WITH MANAGEMENT IN A PERSONAL PHONE CALL.
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Customer service issue
Reported by GetHuman-aroderi
Oct 11th, 2018 - 3 mons ago
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GetHuman-aroderi started working on this issue
Oct 11th, 2018 1:36am