Merchant said Groupon is refunding everyone that bought his Groupon for window washing...
GetHuman-russett's customer service issue with Groupon from October 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-russett will want to follow the link below to head to their help center. We will check on GetHuman-russett later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-russett's own words
Merchant said Groupon is refunding everyone that bought his Groupon for window washing. It was same rates as he usually charges**I have had no contact from Groupon and hope I don’t have to call better business bureau.I want immediate refund to my Amex today
GetHuman-russett did not yet indicate what Groupon should do to make this right.
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