Back in May I was trying to purchase tix for the Motown musical. Upon trying to purchas...

GetHuman-annomusl's customer service issue with Groupon from September 2018

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The issue in GetHuman-annomusl's own words
Back in May I was trying to purchase tix for the Motown musical. Upon trying to purchase tix the screne froze so I submitted again with a different date. Not knowing the site was malfunctioning. A couple of days later when I checked my account I then realized that I was charged twice for two sets of tix., the second set didn't appear on my account until after I attended the show. When I noticed the second set and charge of $*** I immediately tried to contact groupons thats when I learned that the customer service phone line was no longer in existance. I then tried the support page as suggested as well as posted for the call back and to this day I have recieved no contact from groupons. I was once a frequent shopper of groupons but I am suspending my spending and patronage of groupons until my account gets resolved, and I am considering contacting the attorney general in my area as well as the attorney general in the state where groupons is located as well as the better business bureau. It's time to shed some lite on the bogus business that groupons is dealing or start a small claims case or class action law suit with others who have complaints and unresolved issues with groupons.*All I've been asking for, for * to * months is a call back to rectify my issues with groupons. My name is Tonia Green, my * is ***-***-****, I hope to hear from someone soon or it's time to proceed with some legal actions.
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Groupon

Customer service issue
Reported by GetHuman-annomusl
Sep 25th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-annomusl started working on this issue
Sep 25th 7:49pm