Back in May I was trying to purchase tix for the Motown musical. Upon trying to purchas...

GetHuman-annomusl's customer service issue with Groupon from September 2018

62489 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-annomusl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annomusl's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annomusl will want to follow the link below to head to their help center. We will check on GetHuman-annomusl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-annomusl may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-annomusl's own words
Back in May I was trying to purchase tix for the Motown musical. Upon trying to purchase tix the screne froze so I submitted again with a different date. Not knowing the site was malfunctioning. A couple of days later when I checked my account I then realized that I was charged twice for two sets of tix., the second set didn't appear on my account until after I attended the show. When I noticed the second set and charge of $*** I immediately tried to contact groupons thats when I learned that the customer service phone line was no longer in existance. I then tried the support page as suggested as well as posted for the call back and to this day I have recieved no contact from groupons. I was once a frequent shopper of groupons but I am suspending my spending and patronage of groupons until my account gets resolved, and I am considering contacting the attorney general in my area as well as the attorney general in the state where groupons is located as well as the better business bureau. It's time to shed some lite on the bogus business that groupons is dealing or start a small claims case or class action law suit with others who have complaints and unresolved issues with groupons.*All I've been asking for, for * to * months is a call back to rectify my issues with groupons. My name is Tonia Green, my * is ***-***-****, I hope to hear from someone soon or it's time to proceed with some legal actions.
GetHuman-annomusl did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-annomusl fixed the problem
We are waiting for GetHuman-annomusl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-annomusl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-annomusl
Sep 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 62489 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-annomusl started working on this issue
Sep 25th, 2018 7:49pm