I ordered * items from Groupon. I had to return one item as the dress did not fit. I r...
GetHuman1148623's customer service issue with Groupon from September 2018
3 views | 59159 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1148623's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1148623's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1148623 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1148623 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1148623's own words
I ordered * items from Groupon. I had to return one item as the dress did not fit. I received an email on ********** that my refund is being processed LESS THE $**.** COUPON (!) I had on this $**.** order. REALLY? I think it's pretty shallow & lame that a multi-million dollar company will take my $**.** coupon off the ONE ITEM I returned. I won't be ordering from Groupon again. I assure you. And, I'll be sure to share this "cheap trick" from Groupon on ALL social media. *If you even care, here's my refund number ****-******-******. I would like Groupon to give me a full refund of the purchase price of the product that was returned to the credit card that I used. I DO NOT WANT ANY "CREDIT" WITH GROUPON! The $**.** coupon that was used should be applied to the items that were (NOT) returned,( NOT) to the item that (WAS) returned!!!! Ms Eastman
GetHuman1148623 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1148623 fixed the problem
We are waiting for GetHuman1148623 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.