Hi! On august **, I purchased a Groupon voucher for a cleaning company in phila called...

GetHuman410639's customer service issue with Groupon from September 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman410639 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman410639 can let us know if they help or not.
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The issue in GetHuman410639's own words
Hi! On august **, I purchased a Groupon voucher for a cleaning company in phila called "Kleen Freeks". The cost was ** dollars. Since then I have been trying to call the business, to try to set up a time to have them come to my apartment in king of prussia, pa(within their business zone), to clean. Unfortunately...no human ever answers. Instead you get a tape recording, letting you know that their mailbox is full, so you can't leave any messages!!! I am u believably frustrated, and tired of all the time I am wasting on this. I request a refund from you, please, and perhaps I will book with a different cleaning company, through Groupon, at a later date. For now, I need to have this voucher cancelled and refunded. I am very busy with doctors appointments and lab tests, as I am a cancer patient, and do not have time to sit on the phone for hours, endlessly trying to contact the company. Waiting to hear from you. It was so much simpler when I could speak with your customer service by phone!*R*****@***.com****-***-*****Thank you for your immediate attention to this matter.*R. Charlestein

GetHuman410639 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman410639
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 58796 others
0 customers following this


GetHuman410639 started working on this issue
Sep 14th, 2018 7:30pm