Hello, **I am unable to make an appointment to use this groupon for a haircut and balay...
GetHuman-cecirayn's customer service issue with Groupon from September 2018
11 views | 58478 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-cecirayn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cecirayn's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cecirayn will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cecirayn can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-cecirayn may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cecirayn's own words
Hello, **I am unable to make an appointment to use this groupon for a haircut and balayage at Capelli Salon in San Jose, CA. I have contacted Brittany for the past * months attempting to schedule an appointment to no avail. It is clear she does not prioritize appointments for groupon customers and I am very disappointed in the lack of professional communication. It took her THREE WEEKS to respond to one of my messages. This groupon will expire on October **th and she has told me she is unavailable to accommodate my request for an appointment before then. **I need a refund immediately. This was a waste of money and I am very frustrated. I have used Groupon for years and this is the first time I have encountered something like this. **Please respond to this message as soon as possible. **Thank you, *Cecilia
GetHuman-cecirayn did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cecirayn fixed the problem
We are waiting for GetHuman-cecirayn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.