Hello, **I am unable to make an appointment to use this groupon for a haircut and balay...

GetHuman-cecirayn's customer service issue with Groupon from September 2018

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The issue in GetHuman-cecirayn's own words
Hello, **I am unable to make an appointment to use this groupon for a haircut and balayage at Capelli Salon in San Jose, CA. I have contacted Brittany for the past * months attempting to schedule an appointment to no avail. It is clear she does not prioritize appointments for groupon customers and I am very disappointed in the lack of professional communication. It took her THREE WEEKS to respond to one of my messages. This groupon will expire on October **th and she has told me she is unavailable to accommodate my request for an appointment before then. **I need a refund immediately. This was a waste of money and I am very frustrated. I have used Groupon for years and this is the first time I have encountered something like this. **Please respond to this message as soon as possible. **Thank you, *Cecilia

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Groupon

Customer service issue
Reported by GetHuman-cecirayn
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 58478 others
0 customers following this

Timeline

GetHuman-cecirayn started working on this issue
Sep 13th, 2018 9:41pm