With this massive storm coming in we will not be able to extend our stay in Helen this...

GetHuman-laurasfu's customer service issue with Groupon from September 2018

7 views | 57657 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laurasfu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-laurasfu can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-laurasfu's own words
Cancel this purchase and refund my card for amount ... With this massive storm coming in we will not be able to extend our stay in Helen this week.i need to be refunded for the Unicoi state park Groupon purchase and cancel our stay please. Thank you for any help with this matter. ***-***-**** if you need to speak with me. I talked with the front desk manager Tammy Omaha at Unicoi state park, and she said I should call Groupon and explain and have you guys handle the situation due to this massive storm hitting the east coast. And having to leave to for a safer area away from the path of this storm. Thanks for understanding and helping me out With this matter! *Sincerely, Laura Bradford
I want to cancel reservation and refund my card
I purchase a lot of Groupons and tell lots of people about Groupon and how great the service is
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Groupon

Unicoi stay on sept **
Customer service issue
Reported by GetHuman-laurasfu
Sep 12th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 57657 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-laurasfu started working on this issue
Sep 12th, 2018 1:13am
GetHuman-laurasfu indicated the issue is not fixed yet.
Sep 12th, 2018 2:15am
GetHuman-laurasfu indicated the issue is not fixed yet.
Sep 12th, 2018 2:17am
GetHuman-laurasfu indicated the issue is not fixed yet.
Sep 13th, 2018 2:18am

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