Don't trust the person in my house.

GetHuman1094913's customer service issue with Groupon from September 2018

3 views | 55090 similar | 0 following
Help with my Groupon issue
GetHuman1094913's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1094913 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1094913 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1094913's own words
On Monday I purchased a groupon for pet focused carpet cleaning for * rooms. I assumed this was a legitimate company. When I called yesterday to make the appointment, the person I spoke with sounded very out of it, like he was drunk or high. I went ahead and made the appt. for this Friday am, but I was not very comfortable doing so. I don't trust this person, whoever he is, in my home. He did not even answer the phone with the company name, I had to ask if this was ATL Steamer. I would like a refund for my voucher. I will find someone else to clean my carpets.
A refund to my credit card.
I've been a customer for at least * years and purchased many groupon's.
How GetHuman1094913 fixed the problem

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Groupon

Carpet cleaning
Customer service issue
Reported by GetHuman1094913
Sep 5th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 55090 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1094913 started working on this issue
Sep 5th, 2018 1:25pm
GetHuman1094913 confirmed the issue is fixed. Hooray!
Sep 5th, 2018 1:37pm

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