I did NOT order Men's Crocks. My credit card has been charged. I see Men's Crocks in "M...

GetHuman-mrsholli's customer service issue with Groupon from September 2018

8 views | 54494 similar | 0 following
Help with my Groupon issue
GetHuman-mrsholli's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrsholli will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mrsholli can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-mrsholli's own words
I did NOT order Men's Crocks. My credit card has been charged. I see Men's Crocks in "My Groupons." Again, I DID NOT ORDER THIS.**Here is the information that I have. It said I ordered this today. I am concerned that I have been hacked. Please help!*** back to orders*Order ****-******-****** Sep **, **** at **:** PM UTC*Complete*Products Ordered*Preview*Description* *SKU*Price*Qty*Total*Men's Classic Cayman Crocs - ****** - Navy * ** * M*Men's Classic Cayman Crocs - ****** - Navy * ** * M*Color: Navy, Size: **, Width: M*******-****$**.*****$**.***If you purchased with Groupon Bucks it will not be reflected here, but you can confirm on your credit card statement.*Subtotal: $**.***Shipping: $*.***Sales Tax: $*.***Total: $**.***Event Timeline*Sep **, **** at **:** PM UTC about * hours ago*Customer placed order

GetHuman-mrsholli did not yet indicate what Groupon should do to make this right.

How GetHuman-mrsholli fixed the problem

We are waiting for GetHuman-mrsholli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrsholli fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-mrsholli
Sep 3rd, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 54494 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-mrsholli started working on this issue
Sep 3rd, 2018 5:44pm
GetHuman-mrsholli indicated the issue is not fixed yet.
Sep 4th, 2018 10:26pm
GetHuman-mrsholli indicated the issue is not fixed yet.
Sep 4th, 2018 11:46pm
GetHuman-mrsholli indicated the issue is not fixed yet.
Sep 5th, 2018 3:01am
GetHuman-mrsholli confirmed the issue is fixed. Hooray!
Sep 6th, 2018 9:04pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies