To whom it may concern,**My name is John Wallace III, and I purchased a Groupon for a t...

GetHuman-johnmwal's customer service issue with Groupon from August 2018

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The issue in GetHuman-johnmwal's own words
To whom it may concern,**My name is John Wallace III, and I purchased a Groupon for a tattoo parlor in Austin, TX called Revelation *:** tattoo. After visiting the location given on Groupon’s website and attempting to contact the parlor for days, I guess Groupon customer service decided that the parlor no longer existed and they gave me the trade in value on my purchase. I then traded this value in on Groupon in order to get a tattoo at a parlor in Houston, TX called G* studios. I contacted the studio, and mentioned the Groupon when I made my appointment. Upon arrival at G* I was informed that they do NOT take Groupon and that I would have to pay for my tattoo out of pocket. I do not know what type of miscommunication is happening within the company but I would like an explanation and a refund for all the money, time and effort that I have spent trying to deal with this situation. I understand that “things happen”, but it is ridiculous that I am continually being screwed over due to Groupon’s negligence to update their website or clientele. I would appreciate a response and an action plan to remedy this situation. **Thank you in advance,**-John Wallace III
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Groupon

Customer service issue
Reported by GetHuman-johnmwal
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-johnmwal started working on this issue
Aug 17th, 2018 1:13pm
GetHuman-johnmwal indicated the issue is not fixed yet.
Aug 21st, 2018 12:47am