An Emerald air fryer was purchased on June **st from groupon...this item has been used...

GetHuman995901's customer service issue with Groupon from August 2018

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The issue in GetHuman995901's own words
An Emerald air fryer was purchased on June **st from groupon...this item has been used only * times and the non stick coating on the bottom of the Pan has already been damaged and is severely pealing off our concern is it will get mixed in with the food or even burn up causing us to get sick we would like to return this item for a new one we do not want a refund we simply want the product replaced with a non defectable product.. My order number is ********** the order is under AnDrea Aguayo email adresse is AGUAY*****@***.com**The item should not have had this bad of a defect and it can be resolved even if this item is not under warranty any longer it has not been used enough to justify the non stick material to fail this is factory DEFECT..IT SHOULD NOT FAIL THIS SOON UNDER PROPER USE..please call my business line @ ********** regards..**JT WHEELER
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Customer service issue
Reported by GetHuman995901
Aug 15th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 47253 others
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GetHuman995901 started working on this issue
Aug 15th, 2018 6:44pm