I purchase two spa packages for my birthday and wasnt able to use it at the time beca...

GetHuman-lormed's customer service issue with Groupon from August 2018

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The issue in GetHuman-lormed's own words
I purchase two spa packages for my birthday and wasnt able to use it at the time because they were booked. Now I'm trying to use them before they expired and there's a big problem. I initially purchase for eden day spa and i just left there more stress than when i got there to find out when i entered eden day spa in soho Broadway it shows eden spa in nj which is not even clise to me. **. Now i tried again for skin spa nee yorkwhich is the other spa and again they are booked can't get a spot for any day for massages. This is very very disappointing, I'm so stress out from this ordeal i desperately need a massage and can't even get one. After dealing with my three family members first anniversary of passing last year i really needed to unwind. I am asking kindly for a refund for the two packages I'm not able to use because of an error and no availability. My call back * is ***-***-****
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Customer service issue
Reported by GetHuman-lormed
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-lormed started working on this issue
Aug 13th, 2018 10:36pm