Hello my wife Shella labra had ordered a luminous air in the beginning of June. She had...

GetHuman980779's customer service issue with Groupon from August 2018

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The issue in GetHuman980779's own words
Hello my wife Shella labra had ordered a luminous air in the beginning of June. She had asked me to contact you but I couldn’t find a phone number that had someone to talk to about this issue so I hope that an email will be okay but I don’t think it’s very appropriate because it might be better to explain over a phone call. My wife gave her credit card information for her airbrush makeup kit and ordered it from Groupon in the beginning of August and she received a email confirming the order but she never received the luminous silk airbrush makeup kit and with no way to call you it’s very unprofessional. I would like you to do some formal investigation on her order and find out what happened to it and then send her what she ordered. I would also like you to give me a email explaining what you have found out and why this happened sincerely David Thompson.
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Groupon

Customer service issue
Reported by GetHuman980779
Aug 11th, 2018 - 7 mons ago
I have an issue with Groupon too
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Timeline
GetHuman980779 started working on this issue
Aug 11th, 2018 10:28pm