I ordered two towel set early August. There was additional four dollars off each towel...

GetHuman971846's customer service issue with Groupon from August 2018

2 views | 44360 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman971846's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman971846 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman971846's own words
I ordered two towel set early August. There was additional four dollars off each towel. It was not shown on my bill when I placed the order. I called coupon to adjust my bill with Additional $*.** off before August *,****. When I chat online they said they would issue me a credit because the order was in shipping. I told them it is less than *hr. I don’t want a credit to use in future spending just adjust my bill or cancel my order . They did a pending billing for $***.** when I contacted my bank they said that was billed incorrectly so what Groupon did was build me $**.** at the same time they were holding $***.** of my money in my account.When I contacted my bank they said they took off the one **** that was pending and they build my account another $**.** which overdrew my account . Today is Aug *th and the two day Deliveryservice which was on their ad was not honored. Today is the *th of August and have not received any towels. Please furnish me with some information on this matter.

GetHuman971846 did not yet indicate what Groupon should do to make this right.

How GetHuman971846 fixed the problem

We are waiting for GetHuman971846 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman971846 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman971846
Aug 9th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 44360 others
0 customers following this

Timeline

GetHuman971846 started working on this issue
Aug 9th, 2018 5:52pm