I ordered two towel set early August. There was additional four dollars off each towel...
GetHuman971846's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman971846's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman971846 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman971846's own words
I ordered two towel set early August. There was additional four dollars off each towel. It was not shown on my bill when I placed the order. I called coupon to adjust my bill with Additional $*.** off before August *,****. When I chat online they said they would issue me a credit because the order was in shipping. I told them it is less than *hr. I don’t want a credit to use in future spending just adjust my bill or cancel my order . They did a pending billing for $***.** when I contacted my bank they said that was billed incorrectly so what Groupon did was build me $**.** at the same time they were holding $***.** of my money in my account.When I contacted my bank they said they took off the one **** that was pending and they build my account another $**.** which overdrew my account . Today is Aug *th and the two day Deliveryservice which was on their ad was not honored. Today is the *th of August and have not received any towels. Please furnish me with some information on this matter.
GetHuman971846 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman971846 fixed the problem
We are waiting for GetHuman971846 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.