I purchased a groupon for a haircut and hair color package in November. I immediately...

GetHuman-brynnlac's customer service issue with Groupon from July 2018

39232 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-brynnlac's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-brynnlac may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-brynnlac's own words
I purchased a groupon for a haircut and hair color package in November. I immediately tried to schedule an appt with the salon owner, but when doing so, he said he was too busy. He said his neice would be the only one that could do it, but id need to cancel my groupon, and then he would schedule with his neice, and that I could pay her directly. I didn't agree, and have since not been able to get an appt. He never returns my calls, and said since the Groupon expired, he wouldnt be able to give me the same price for the service, and that he would "honor my credit" towards a new service. I said that would be fine, until he said id just have to pay him the difference, which he then went on to tell me was more than the amt of my original package! I shouldn't have to do this. I paid groupon for this, and its been * months full of stress and unnecessary hassle & anguish with no avail. I need this to be taken care of. I want to be compensated for the Groupon, and for the time, the distress and trouble this has cost me. Can you help me?
GetHuman-brynnlac did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-brynnlac fixed the problem
We are waiting for GetHuman-brynnlac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brynnlac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brynnlac
Jul 28th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 11 customers so far
Similar issue to 39232 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-brynnlac started working on this issue
Jul 28th, 2018 8:54am