Good morning, I would like a customer service representative to call me my name is Laur...

GetHuman915088's customer service issue with Groupon from July 2018

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Help with my Groupon issue
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The issue in GetHuman915088's own words
To get my money refunded to credit card from Pheasant Run Resort in St. Charles , IL ... Good morning, I would like a customer service representative to call me my name is Laura Gonzalez cell is (***) ***-**** email is *****@***.com *I am disabled in an electric chair the hotel that I brought from Groupon the Pheasant Resort in St. Charles, IL was very disappointing there pool areas was not handicapped accessible!!!! First pool that I encountered they didn’t have a battery for there lift chair and they didn’t bother to let me know you can tell it hadn’t been checked too see if it worked. When I called the resort to let them know that I have a disability and I need an accessible room and pool area.... *nd pool outside didn’t have a lift chair in the pool at all .... *rd the pool and sauna again didn’t have a lift or it didn’t have bannister or an elevator to get in the pool area .*They should be ADA compliant it is **** !!!! There access doors to get in to the lobby for the rooms where not handicapped accessible only the main lobby had electric doors this is not expectable !!!! I would like my money back returned to my card !!!!
The Pheasant Resort is not up to date with regulations of the ADA in the year **** every business has to comply with the Laws of ADA !!!!! *Groupon should make sure of of what they are selling to their customers.
To get a refund on my credit card.
I used Group a few times.
I want to to talk to a Live customers service representative!!!
I have an issue with Groupon too
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Groupon

Hotel getaway
Customer service issue
Reported by GetHuman915088
Jul 25th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 14 customers so far
Similar issue to 38055 others
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Items needed
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Timeline
GetHuman915088 started working on this issue
Jul 25th, 2018 12:39pm
GetHuman915088 indicated the issue is not fixed yet.
Jul 25th, 2018 3:05pm
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Jul 25th, 2018 3:07pm
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Jul 25th, 2018 3:07pm
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Jul 25th, 2018 3:12pm
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Jul 25th, 2018 3:14pm
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Jul 29th, 2018 4:19am
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Jul 29th, 2018 4:20am
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Jul 29th, 2018 4:36am
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Jul 29th, 2018 4:52am
GetHuman915088 indicated the issue is not fixed yet.
Jul 29th, 2018 4:53am