Hi I previously bought a Groupon for you and me hair salon. I’ve had multiple issues tr...
GetHuman844602's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman844602's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman844602 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman844602 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman844602's own words
Refund or exchange ... Hi I previously bought a Groupon for you and me hair salon. I’ve had multiple issues trying to get in with this company and I would like to get my money back or exchange for another Groupon. I’ve tried to contact somebody a customer support to try to help me resolve this and I haven’t been able to get anywhere. I’m not able to make an appointment with this company I’ve been in contact with the owner multiple times in order to try to schedule a appointment And they are not able to honor my service. Please help me so one of these requests so I can’t move on here and not have to try to contact someone all the time to try to resolve this. Thank you email back at *****@***.com
Not able to make appointment online and been back and forth online trying to resolve
Refund or exchange
Tried to get fixed and had not been resolved
I have an issue with Groupon too
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