I had a coupon of Rocky River Winery, I want to trade it for Treehouse Winery, I asked...

GetHuman-redaelli's customer service issue with Groupon from July 2018

29976 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-redaelli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-redaelli's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-redaelli will want to follow the link below to head to their help center. We will check on GetHuman-redaelli later to make sure it's all set or try to help escalate.
The issue in GetHuman-redaelli's own words
I had a coupon of Rocky River Winery, I want to trade it for Treehouse Winery, I asked for help, they responded but I wasn’t able to trade, them another person answer, so, long story at the time of dealing with so many people, lost my deal of Treehouse. We have already a group going and because so many people involved in the emails, I don’t have my groupon and put me again the Rocky Rver. I was asking on time to exchange to Treehouse. *In the emails, immediately begging to replace the Treehouse.*If you are not able to get the Treehouse, I don’t want any more the Rocky River and Douglas vineyards, and put my bucks back of both of them. I hate to be begging for wineries.*Thank you and if someone can call me, I will appreciate. ***-***-****.*Have a good day.
GetHuman-redaelli did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-redaelli fixed the problem
We are waiting for GetHuman-redaelli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-redaelli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-redaelli
Jul 1st, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 29976 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-redaelli started working on this issue
Jul 1st, 2018 3:34pm