I had a coupon of Rocky River Winery, I want to trade it for Treehouse Winery, I asked...

GetHuman-redaelli's customer service issue with Groupon from July 2018

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The issue in GetHuman-redaelli's own words
I had a coupon of Rocky River Winery, I want to trade it for Treehouse Winery, I asked for help, they responded but I wasn’t able to trade, them another person answer, so, long story at the time of dealing with so many people, lost my deal of Treehouse. We have already a group going and because so many people involved in the emails, I don’t have my groupon and put me again the Rocky Rver. I was asking on time to exchange to Treehouse. *In the emails, immediately begging to replace the Treehouse.*If you are not able to get the Treehouse, I don’t want any more the Rocky River and Douglas vineyards, and put my bucks back of both of them. I hate to be begging for wineries.*Thank you and if someone can call me, I will appreciate. ***-***-****.*Have a good day.

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Groupon

Customer service issue
Reported by GetHuman-redaelli
Jul 1st, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 29976 others
0 customers following this
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Timeline

GetHuman-redaelli started working on this issue
Jul 1st, 2018 3:34pm

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