Bought a jazz tour for my mom and me. The Groupon has Street car ticket included. Did...
GetHuman-jagnv's customer service issue with Groupon from June 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jagnv will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jagnv can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jagnv's own words
Get a refund for two tickets. ... Bought a jazz tour for my mom and me. The Groupon has Street car ticket included. Did not realize it's a walking tour. Mom can't walk .To set a reservation you have to view Groupon to call. I found out walking tour. Please refund my two tickets. ***-***-**** Email *****@***.com address **** Potomac Street *** San Diego, CA. *****
That you must vaild the Groupon to get the vendor's phone number. And that it dose not state in the ad ,that this is a walking tour.
I want my credit card credited for both tickets.
I am one of your Best Groupon customer's because I appreciate the great deals Groupon works hard to bring to me. I use Groupon for anything and everything. **
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