Caesars Las Vegas does not honor groupons

GetHuman-carrybra's customer service issue with Groupon from June 2018

8 views
 | 
29622 similar
 | 
0 following
Help with my Groupon issue
GetHuman-carrybra's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carrybra will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-carrybra can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-carrybra's own words
Use my groupons ... My wife and I both bought a Groupon for caesars*Palace in Vegas. One was for a daybed and the other was for * reserved lounge chairs and * drinks. We were trying to book the daybed and the lounge chairs separately for different days. Caesars has no idea how to process or honor the groupons. The Groupon says to call ** hrs ahead to reserve it. We did that and caesars pool staff said they don’t take reservations over the phone anymore it’s all done online. I tried online and when you try and enter the Groupon code- it doesn’t work. I give up. I’ll never buy groupons for caesars again. I’m out money on both Groupons. *My name is Steve DeSantis. My email is H*****@***.com. I bought the lounge chair and drinks Groupon ********* and my wife Jenny DeSantis *****@***.com bought the daybed Groupon * ********. *My phone number (steve DeSantis) is (***) ***-****. Our billing address is ** Kunath Avenue Staten Island, New York *****
No clue what to do with the Groupon. They don’t know how to use it. Would not let us book our daybed or reserve our chairs.
I’d like to be refunded for both groupons. I can’t use them and I paid for them.
I’ve used Groupon forever and never had an issue like this.
Several different pool staff at Caesars- no one knew what to do or wanted to help.
I have an issue with Groupon too
How GetHuman-carrybra fixed the problem
We are waiting for GetHuman-carrybra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carrybra fixes it.
This email address isn't valid

Groupon

Daybed and reserved lounge chairs and * drinks
Customer service issue
Reported by GetHuman-carrybra
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 29622 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-carrybra started working on this issue
Jun 30th, 2018 1:06am
GetHuman-carrybra indicated the issue is not fixed yet.
Jun 30th, 2018 1:06am
GetHuman-carrybra indicated the issue is not fixed yet.
Jun 30th, 2018 1:09am
GetHuman-carrybra indicated the issue is not fixed yet.
Jun 30th, 2018 1:19am
GetHuman-carrybra indicated the issue is not fixed yet.
Jun 30th, 2018 1:20am
GetHuman-carrybra indicated the issue is not fixed yet.
Jun 30th, 2018 1:21am
GetHuman-carrybra indicated the issue is not fixed yet.
Jul 1st, 2018 3:06am