my seven year old niece click on the page that I opened yesterday. I did not read it a...
GetHuman831208's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman831208's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman831208's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman831208 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman831208 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman831208 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman831208's own words
my seven year old niece click on the page that I opened yesterday. I did not read it and then my bell rang so I went to answer my door. As I came back I saw my * y*o niece click on buy it . It was "What a brow" for $***.** in NY NY. This was unauthorized use by my * year old niece. Please cancel that groupon and refund my Amex card. My name is rita stavile and my email is *****@***.com. M y address is **-** *** street college point NY *****. please email me to confirm you refunded my payment to Amex. You can call me at *** ***-**** . I tried to call today but I only got your machine. And, I tried to do a chat and I was told no one was available. Please help me. Thank you
GetHuman831208 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman831208 fixed the problem
We are waiting for GetHuman831208 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.