Today June ** , **** I placed an order for the purchase of * tickets for the Rogers Cup...

GetHuman-gromova's customer service issue with Groupon from June 2018

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The issue in GetHuman-gromova's own words
Today June ** , **** I placed an order for the purchase of * tickets for the Rogers Cup at a discounted price on Groupon.I found this offer through search on Google. On the Groupon website the price was indicated at $***, and at the top of the page Toronto area. There was no indication that the price could be in non-Canadian dollars but in a different currency. The next page with the order showed the price for * tickets $***. I confirmed the purchase. A few hours later, after receiving an email with information about my purchase, I found out that the price was in US currency. Your site deliberately hide information about the currency of payment, thereby increasing the cost by **%, which is absolutely unacceptable. This is a real consumer fraud. I insist on the cancellation of my order and full refund.*Order *: ***********Deal concerned: fanxchange-rogers-cup

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Groupon

Customer service issue
Reported by GetHuman-gromova
Jun 23rd, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 26858 others
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Timeline

GetHuman-gromova started working on this issue
Jun 23rd, 2018 2:21am
GetHuman-gromova indicated the issue is not fixed yet.
Jun 23rd, 2018 4:18am
GetHuman-gromova indicated the issue is not fixed yet.
Jun 25th, 2018 2:54pm