GetHuman-jake_mat's customer service issue with Groupon from June 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jake_mat's own words
Sleep comfortable for four nights well I'm on vacation ... I got a room at baymont inn and suites in Orlando Florida for * nights , I walked into my room and there were * holes in the shower ceiling that are leaking and clumps of hair all over the tub and some black stain , the outlets in the walls were pulled out and dangling , their was a hole in the one wall and two of the lamps did not function and the room smelled very foul . , I have never seen a more disgusting place , my girlfriend didn't even want to walk in . We are sleeping in the car tonight because of the terrible living condition, I want my money refunded fully, this place should be shut down .
I already seeked out a refund when I came into the room and seen how bad it was and they told me I had to go through groupon!
I stayed at a hotel before through groupon with no problems. I expected the same results knowing groupon wouldn't support a terrible hotel, but I guess I was mistaken.
Tried talking to the lady at the desk.
I have an issue with Groupon too
How GetHuman-jake_mat fixed the problem
We are waiting for GetHuman-jake_mat to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.