Horrible motel that should be shut down

GetHuman-jake_mat's customer service issue with Groupon from June 2018

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The issue in GetHuman-jake_mat's own words
Sleep comfortable for four nights well I'm on vacation ... I got a room at baymont inn and suites in Orlando Florida for * nights , I walked into my room and there were * holes in the shower ceiling that are leaking and clumps of hair all over the tub and some black stain , the outlets in the walls were pulled out and dangling , their was a hole in the one wall and two of the lamps did not function and the room smelled very foul . , I have never seen a more disgusting place , my girlfriend didn't even want to walk in . We are sleeping in the car tonight because of the terrible living condition, I want my money refunded fully, this place should be shut down .
I already seeked out a refund when I came into the room and seen how bad it was and they told me I had to go through groupon!
Refund me
I stayed at a hotel before through groupon with no problems. I expected the same results knowing groupon wouldn't support a terrible hotel, but I guess I was mistaken.
Tried talking to the lady at the desk.
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Groupon

Hotel
Customer service issue
Reported by GetHuman-jake_mat
Jun 15th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 23426 others
0 customers following this
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Timeline
GetHuman-jake_mat started working on this issue
Jun 15th, 2018 3:40am
GetHuman-jake_mat indicated the issue is not fixed yet.
Jun 16th, 2018 10:18pm
GetHuman-jake_mat indicated the issue is not fixed yet.
Jun 16th, 2018 10:25pm
GetHuman-jake_mat indicated the issue is not fixed yet.
Jun 19th, 2018 1:17pm