I purchased two Groupons for Christmas from Amazing Hands Massage in Birmingham, Alabam...

GetHuman-pgcarden's customer service issue with Groupon from June 2018

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The issue in GetHuman-pgcarden's own words
I purchased two Groupons for Christmas from Amazing Hands Massage in Birmingham, Alabama. The Groupon numbers are LG-FP**-***X-JTM*-N*LG and LG-*G*W-**PN-T***-PCYP, at $**.** each. Unfortunately when I attempted to schedule an appointment I discoverd that the owner-operator (and sole masseuse) had injured her wrist and was unavailable for several months. After re-contacting her I was advised she had reinjured her wrist and may require additional surgery. Subsequently she is not availbale to provide service for an indeterminate period of time. She advised she had stayed in contact with her Groupon Rep to keep them informed of the issue but I would have to contact Groupon to receive a refund.*Can you help?
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Customer service issue
Reported by GetHuman-pgcarden
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 21887 others
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GetHuman-pgcarden started working on this issue
Jun 12th, 2018 2:42pm
GetHuman-pgcarden indicated the issue is not fixed yet.
Jun 13th, 2018 11:42pm