I purchased two Groupons for Christmas from Amazing Hands Massage in Birmingham, Alabam...

GetHuman-pgcarden's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pgcarden's own words
I purchased two Groupons for Christmas from Amazing Hands Massage in Birmingham, Alabama. The Groupon numbers are LG-FP**-***X-JTM*-N*LG and LG-*G*W-**PN-T***-PCYP, at $**.** each. Unfortunately when I attempted to schedule an appointment I discoverd that the owner-operator (and sole masseuse) had injured her wrist and was unavailable for several months. After re-contacting her I was advised she had reinjured her wrist and may require additional surgery. Subsequently she is not availbale to provide service for an indeterminate period of time. She advised she had stayed in contact with her Groupon Rep to keep them informed of the issue but I would have to contact Groupon to receive a refund.*Can you help?
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Groupon

Customer service issue
Reported by GetHuman-pgcarden
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 21887 others
0 customers following this
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Timeline
GetHuman-pgcarden started working on this issue
Jun 12th, 2018 2:42pm
GetHuman-pgcarden indicated the issue is not fixed yet.
Jun 13th, 2018 11:42pm