I purchased a Groupon for a Brazilian Wax at Moon’s Day Spa. I’d been trying to reach s...

GetHuman761094's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman761094's own words
I purchased a Groupon for a Brazilian Wax at Moon’s Day Spa. I’d been trying to reach someone at the business number posted on my Groupon, for over ** Days. I finally got someone on the phone there this afternoon. The person answering the phone could not speak English very well, but finally understood her to say the Groupon is no longer accepted there. I explained to her, that my Groupon was still valid, it has not expired. She said, “sorry, it’s no good here.” And, she hung up the phone. I called her back, she said so needed to call someone else. I can only assume she meant for me to call Groupon. Please refund my money for this purchase.........it seems the business has decided to not participate with Groupon any longer.
GetHuman761094 did not yet indicate what Groupon should do to make this right.
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How GetHuman761094 fixed the problem
Using Live Chat.
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Groupon

Customer service issue
Reported by GetHuman761094
Jun 7th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 640 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman761094 started working on this issue
Jun 7th, 2018 8:33pm
GetHuman761094 shared this issue with friends on Facebook
Jun 7th, 2018 8:34pm
GetHuman761094 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 6:25am
GetHuman761094 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 7:02am