I ordered * tickets to a Jazz fest June ** , they said my credit card something was wr...

GetHuman732901's customer service issue with Groupon from May 2018

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Help with my Groupon issue

GetHuman732901's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman732901 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman732901 can let us know if they help or not.

What Do I Do If My Groupon Voucher Isn't Working?How do I find my Groupon purchase?How do I update my account info on Groupon?How do I change my Groupon order?What do I do if my Groupon is marked as delivered but the order never arrived?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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The issue in GetHuman732901's own words

I ordered * tickets to a Jazz fest June ** , they said my credit card something was wrong. I had two in file. Don't know why they didn't use the other one ??? So I gave them a new one , everything was good with the card. They come back saying the same thing . Now I have a very short limit of time . They ***** footed around and basically I lost the deal . I till haven't received an answer to all my text I sent before this. There was NO REASON FOR THEM NOT TAKING AT LEAST ONE OF THOSE CARDS. . I HAVE SOMEONE COMING AN * HR DRIVE TO SEE THIS AND * I HAVE NO TICKETS WHY. YOU NEED TO GET ME THOSE DISCOUNTED TICkETS. . This is your companies fault . Thank you . E. Cole. I'm going into my gym workout. Please let me know when I lol receive my ticket voucher. @ LISA*****@***.com*.

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Groupon

Customer service issue

Reported by GetHuman732901

May 30th, 2018 - 2y ago

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Seen by 7 customers so far

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GetHuman732901 started working on this issue

May 30th, 2018 9:27pm

GetHuman732901 checked out Groupon's customer help center

May 30th, 2018 9:28pm

GetHuman732901 could not find anything useful at Groupon's customer help center

May 30th, 2018 9:28pm

GetHuman732901 indicated the issue is not fixed yet.

May 31st, 2018 3:02am

GetHuman732901 shared this issue with your circles on Google+

May 31st, 2018 3:06am

GetHuman732901 indicated the issue is not fixed yet.

Jun 1st, 2018 12:28am

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Jun 1st, 2018 12:29am

GetHuman732901 indicated the issue is not fixed yet.

Jun 2nd, 2018 11:09pm

GetHuman732901 indicated the issue is not fixed yet.

Jun 2nd, 2018 11:13pm

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I ordered * tickets to a Jazz fest Ju...