I booked an appointment March **, **** for a haircut and partial highlight at a salon...

GetHuman-lcrossrp's customer service issue with Groupon from May 2018

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The issue in GetHuman-lcrossrp's own words
I booked an appointment March **, **** for a haircut and partial highlight at a salon. The appointment was for Thursday ******* at **:** am. I received a confirmation text ******* at **:** am. On ******* at *:** am the owner said “Hi there! This is Tiffany with Penny Lane Salon and I woke up very sick. Is there any way I could have you come in another day. I am so sorry.“. I cannot come in another day because I have maternity photos Saturday and I work all day tomorrow ****. The groupon reviews for this salon were good but as my appointment got closer I read more reviews from Yelp saying they do not honor Groupons at the salon and many people have had them cancel. I need a refund for the full $** as I have already booked another appointment with a reputable salon for **** at **:** am. I have only purchased one other Groupon and it led me to a great salon. After this, I will not be purchasing another.
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Groupon

Customer service issue
Reported by GetHuman-lcrossrp
May 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 219 others
0 customers following this
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Timeline
GetHuman-lcrossrp started working on this issue
May 24th 2:41pm
GetHuman-lcrossrp indicated the issue is not fixed yet.
May 25th 5:07pm
GetHuman-lcrossrp indicated the issue is not fixed yet.
May 26th 4:46am