I bought a Groupon for Aaron Emmanuel Salon on May **. I called the salon on May ** to...
GetHuman712585's customer service issue with Groupon from May 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman712585's own words
I bought a Groupon for Aaron Emmanuel Salon on May **. I called the salon on May ** to make an appointment. They have two salons, but the salon that the Groupon I purchased is for was closed for renovations and I couldn’t get an appointment until today, May **. When I arrived at the salon for the appointment I’d scheduled a week earlier, they told me I’d been scheduled at the wrong salon and to return my Groupon and they’d charge me a discounted price at this salon. **I’ve now paid for my Groupon AND paid a second time at this other salon, but it now appears I can’t return my Groupon, so I’ve effectively paid twice. Can I please get a refund? I was given an appointment a week after I bought the Groupon, so by the time I discovered it was the wrong salon, over * days had passed. Thank you for your time.
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