I bought a Groupon for Aaron Emmanuel Salon on May **. I called the salon on May ** to...

GetHuman712585's customer service issue with Groupon from May 2018

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The issue in GetHuman712585's own words
I bought a Groupon for Aaron Emmanuel Salon on May **. I called the salon on May ** to make an appointment. They have two salons, but the salon that the Groupon I purchased is for was closed for renovations and I couldn’t get an appointment until today, May **. When I arrived at the salon for the appointment I’d scheduled a week earlier, they told me I’d been scheduled at the wrong salon and to return my Groupon and they’d charge me a discounted price at this salon. **I’ve now paid for my Groupon AND paid a second time at this other salon, but it now appears I can’t return my Groupon, so I’ve effectively paid twice. Can I please get a refund? I was given an appointment a week after I bought the Groupon, so by the time I discovered it was the wrong salon, over * days had passed. Thank you for your time.
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Customer service issue
Reported by GetHuman712585
May 23rd, 2018 - 8 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman712585 started working on this issue
May 23rd, 2018 9:29pm