I purchased One Microblading Session with touch-up on ********* for $***.**. Voucher...

GetHuman-vidiahar's customer service issue with Groupon from May 2018

6 views
 | 
51 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-vidiahar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vidiahar's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vidiahar will want to follow the link below to head to their help center. We will check on GetHuman-vidiahar later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vidiahar may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-vidiahar's own words
I purchased One Microblading Session with touch-up on ********* for $***.**. Voucher * *********This is for service at Cosimia Medical Esthetic Spa, Garden City Park, New Hyde Park*After making the purchase I tried to contact Cosimia to set up an appointment at ***-***-****, I tried several times and did not get an answer.*A couple of days later I went online and I saw a review, see review below "DO NOT HAVE THIS WOMAN PREFORM ANY PROCEDURES ON YOU. She illegally performs botched procedures from her home without a license present. She did my permanent eyeliner on December **, **** and I had to have her stop because it was so painful and she had no idea what she was doing. I also asked her to create a "wing" and she poorly drew a HOOK.*My eye is infected and has the worst eyeliner job done that I have ever seen. Inmates in prison do better tattoos than her!!"*When I saw the review I called American Express to cancel the charge. American Express sent me a letter notifying me that I did not contact Groupon and Groupon has stated the money is non refundable.*I am not going to let my $***.** waste. I work very hard for my money.*If Groupon does not refund the money it will leave me no choice but to have the service, I will take someone with me as a witness while the procedure is being done. If I have any problems, I will file a law suit, both to Groupon and Cosimia Medical Esthetic Spa.*Therefore I am asking kindly refund my $***.***This Detailed is being copied for future use.
GetHuman-vidiahar did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-vidiahar fixed the problem
We are waiting for GetHuman-vidiahar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-vidiahar fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-vidiahar
May 23rd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 51 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vidiahar started working on this issue
May 23rd 7:43pm